About Synapxe Tandem

AI has great potential in the public healthcare setting. To provide a safe and secure platform for public healthcare professionals to explore, experiment with, test and deploy GenAI applications at scale, Synapxe developed Tandem, a Generative AI (GenAI) platform.

Accessible to all users from the public healthcare entities and institutions in Singapore, Tandem’s common platform consists of three services:

Types of Tandem platform services:
1.	Tandem Discovery A general-purpose productivity tool which allows users to leverage Generative AI in their day-to-day work such as creating content, generating summaries, and brainstorming for ideas.
2.	Tandem Test Drive A secure sandbox environment which enables users to bring in domain-specific data sources, test ideas, and validate the application of Generative AI to address various use cases.
3.	Tandem Live Generative AI use cases that have been validated can be deployed to a live environment on the Tandem platform for wider scaling across public healthcare institutions and clusters.

Provides a common infrastructure for all public healthcare users

Enhances workplace productivity

Provides a secure environment for GenAI experimentation

Hosts GenAI applications for quick deployment across multiple healthcare entities

Tandem at a Glance

Opportunity

It can be costly and inefficient for each public healthcare entity to develop its own GenAI applications and host them on its cloud platform. This also presents challenges for system integration and security when scaling the solution to be used by other entities.

To provide seamless integration and accessibility across public healthcare, a common platform can help to facilitate collaboration and foster GenAI innovation.

Solution

Tandem is a secure GenAI platform that enables public healthcare professionals to explore, experiment with, test and deploy GenAI applications at scale in a safe and secure environment.

Impact

Tandem Discovery is a general-purpose tool rolled out to all public healthcare institutions. It allows healthcare knowledge workers to leverage GenAI capabilities by providing access to a wide range of GenAI tools to enhance their productivity and efficiency.

Various GenAI applications have also been deployed on Tandem’s platform, such as In-SYNc (Synapxe), AskAIC (AIC), and NoteBuddy (SingHealth).

Future Outlook

Tandem will continue to evolve to adopt leading GenAI capabilities and enable public healthcare institutions to leverage these services to build, deploy, and operate GenAI applications.

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